We want you to be satisfied with your purchase. In accordance with EU consumer protection laws, customers in the Netherlands have the right to withdraw from their purchase under the conditions outlined below.
Return Window
You may request a return within 14 days of receiving your order.
Conditions for Returns
Items must be unused, in original condition, and in original packaging.
Items damaged due to misuse or normal wear and tear are not eligible for return.
Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the item received is defective or incorrect.
Refunds
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds are issued to the original payment method within 5–7 business days.
Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons. This will be clearly stated on the relevant product page where applicable.
If you have any questions regarding returns or refunds, please contact us at hello@blazebit.nl.